Knowledge is dynamic and constantly evolving. While human employees stay updated through announcements and documentation updates, AI agents need a systematic way to maintain current knowledge. This is where automatic sync becomes crucial.The automatic sync feature ensures your AI agents always have access to the most up-to-date information, enabling them to:
Provide accurate responses based on current information
Stay aligned with latest company policies and procedures
Reflect recent product updates or changes
Maintain consistency with current business practices
The sync process uses knowledge tokens for each sync operation. Make sure to select a sync frequence that is appropriate for your plan and the nature of your knowledge item.
Once configured, the sync process works automatically:
Droxy retrieves and updates knowledge at your specified interval
The knowledge item is refreshed with the latest content
Agents using this knowledge item immediately gain access to the updated information
No manual intervention is required to maintain current knowledge