Introduction
Explore our comprehensive guides to get the most out of Droxy.
Why use Droxy?
Businesses are often leaving money on the table because they don’t have the resources to respond to all customer interactions quickly and effectively enough. Whether it’s web-chat messages, phone calls, or social media DMs, unanswered customer questions often mean lost revenue.
Droxy is a platform that allows you to create customer facing agents that know everything about your business and talk in your brand’s voice. These agents can handle a wide range of customer inquiries across various channels. They are easy to build, manage, monitor and scale. You can have an agent ready to talk to your customers in minutes!
What are agents?
Droxy’s agents are customer facing LLM (Large Language Model) based AIs that are designed to handle a wide range of customer interaction tasks without human intervention. They have the knowledge of your business, can communicate in your brand’s voice, and are capable of handling customer inquiries across channels like your website, social media, phone and more. These agents can qualify leads, book appointments, and response to complex customer questions about your products and services. Checkout one of our guides on how to setup your first agent.
Integrations
Droxy integrates with your existing tech stack so you can get started quickly. For agents’ knowledge, we support a wide range of data sources like websites, PDFs, Google Drive, Youtube, and more. For agent deployment, we support social media channels like Facebook, Instagram. We support messaging apps like WhatsApp and Messenger. We support voice channels like phone numbers and custom SIP trunks.
If you need something more custom, we offer a Zapier integration to connect Droxy to any app without code, and we also offer a custom API to integrate Droxy with your own systems.
Subscriptions
We offer four different subscription tiers to suit businesses of all sizes: Starter (Free), Basic, Advanced, and Enterprise. You can visit our pricing page to learn more about what’s included in each plan. For all plans, we provide the flexibility to upgrade, downgrade, or cancel your subscription at any time, so you can adjust as your business needs evolve. If you are looking for custom limits or need dedicated consultation, feel free to contact us at contact@droxy.ai.